FAQs
FAQs
What materials does Elaara jewellery use?
Elaara jewellery is crafted from premium 925 sterling silver with double 18K gold plating, adorned with high-quality gemstones.
Is Elaara jewellery hypoallergenic?
Yes. Elaara designs are made with skin-friendly materials that are safe for sensitive skin.
Where is Elaara jewellery made?
Each Elaara piece is thoughtfully designed and crafted in India, blending modern elegance with timeless craftsmanship.
Does Elaara offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across most locations in India for eligible orders.
What are Elaara’s delivery timelines?
Orders are typically dispatched within 2–4 business days and delivered within 5–10 business days, depending on the location.
Does Elaara ship internationally?
Currently, Elaara ships only within India.
What is Elaara’s return policy?
Elaara accepts returns within 7 days of delivery for unworn and undamaged products in original packaging.
How can an order be exchanged?
Exchanges can be requested within 7 days of delivery, subject to stock availability and quality checks.
How should Elaara jewellery be cared for?
Store in a dry, cool place, away from direct sunlight. Avoid contact with perfumes, lotions, or chemicals to preserve shine.
Does Elaara offer customized jewelry?
Currently, Elaara offers only its curated collections and does not take custom orders
Are gemstone colors in Elaara jewellery exactly as shown online?
Slight variations may occur due to natural stone properties and different screen displays.
How is Elaara jewellery packaged?
Every Elaara piece is delivered in premium, eco-conscious gift-ready packaging.